We break up the types of information you share into Non-Personal Information and Personally-Identifiable Information.
"Non-Personal Information" is information that is not Personally-Identifiable to you and that we automatically collect when you access our Service with a web browser.
"Personally-Identifiable Information" is non-public information that is Personally-Identifiable to you or provided by you for us to provide you with access to certain features of our Service. Personally-Identifiable Information may include information such as your email address, email addresses of your customers, physical location, and other related information that you provide to us or that we obtain about you. It includes any information that you upload to our Service or that you physically send to us.
Information We Collect
Generally, you control the amount and type of information you provide to Strategy9 when using our Service. We collect your Personally-Identifiable Information in the following ways:
At Member Registration
When your company registered for access to our Service, they provided your email address so that you can use our Service and so we can communicate with you about our Service.
Participation in Our Service
You provide email lists containing the emails of your customers. Those lists are used in our Service to deliver emails to your custmoers.
There are online forms used in our Service. The information you enter on these forms may contain Personally-Identifiable Information.
Computer Information Collected
When you use our Service, Strategy9 automatically collects certain computer information by the interaction of your mobile phone or web browser with our Service. Such information is typically considered Non-Personal Information. Strategy9 also collects the following:
We automatically receive information from your web browser or mobile device. This information includes the name of the Service from which you entered our Service, if any, as well as the name of the Service to which you’re headed when you leave our Service. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Service provider name, web browser type, type of mobile device, and computer operating system. We use all this information to analyze trends among our Users to help improve our Service.
How We Use Your Information
Strategy9 uses the information we receive from you as follows:
Providing and Improving Our Service
Strategy9 may use the Personally-Identifiable Information you provide to us along with any computer information we receive to provide our Service and Service to you as well as to make improvements to it. When Strategy9 communicates with you about our Service, we will use the email your company provided in setting up your account.
Sharing Information with Affiliates, Providers, and Other Third Parties
Strategy9 does not sell, rent, or otherwise provide your Personally-Identifiable Information to third parties for marketing purposes. However, we may use your Non-Personal Information for data aggregation purposes which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your Personally-Identifiable Information. We may provide your Personally-Identifiable Information to affiliates that provide services to Strategy9 with regards to our Service (i.e. email processors, webhosting companies, etc.); such affiliates will only receive information necessary to provide their respective services and will be bound by confidentiality agreements limiting the use of such information.
Legally Required Releases of Information
Strategy9 may be legally required to disclose your Personally-Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Strategy9, our Users, employees, and affiliates.
Disclosures to Successors
European Union Data Collection Laws
As noted in our Legal Terms, Strategy9 is intended for use by Users in North America. As such, we do NOT comply with European Union Data Collection laws, including Directive 95/46/EC, the upcoming GDPR changes, and Privacy Shield framework.
California Online Privacy Protection Act
“Do Not Track/Follow” Settings
Google Analytics and Adsense
Protecting the Privacy Rights of Third Parties
We believe in everyone’s right to privacy. By providing email lists of your customers to our Service, you are warranting to Strategy9 that you have the right to email these people.
Our Email Policy
Strategy9 and our affiliates fully comply with international laws regarding SPAM, including CANSPAM and others and expect you to do so as well in the use of our Service. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. We, and you also agree, but using our Service to:
- Identify advertisement emails sent as such, either in the subject or clearly in the message body.
- Never send emails with fake or misleading subjects or return email addresses.
- Allow recipients to unsubscribe by using the link at the bottom of each email and honor such requests as quickly as commercially reasonable.
Our Security Policy
Strategy9 has constructed our Service using industry standard encryption and authentication tools to protect your Personally-Identifiable Information. When we collect your Personally-Identifiable Information through our Service, we encrypt this information and attempt to prevent unauthorized access to it by using industry standard technologies, such as encryption software, routers and firewalls. Unfortunately, due to the nature of the Internet, we cannot completely guarantee that your Personally-Identifiable Information is completely protected. We strongly urge you to protect any password you may have for our Service and to not share it with anyone. You should always log out of our Service when not in use, especially if you are sharing a computer or mobile device with someone else or are using a public computer.
Changing Your Information
You may change your Personally-Identifiable Information with our Service by contacting your company’s administrator for our Service.